01Thinking through difficult decisions
Before a significant decision, describe the situation to Claude or ChatGPT in detail and ask it to help you think through it. Not 'tell me what to do' but 'help me think about this more clearly.'
Useful prompts for decision quality: 'Here is a decision I need to make: [description]. What assumptions am I making that I might want to challenge? What information would change my thinking if I had it?'
'I am leaning towards [option]. What is the strongest case against this option? What would someone who strongly disagreed with this choice argue?'
'What is the worst realistic outcome of each option, and how would I respond if that outcome materialised?'
The AI does not need to be right about the best decision. The process of articulating the decision clearly, having assumptions surfaced, and being exposed to counterarguments improves decision quality regardless of whether the AI's specific analysis is correct.
02Reflecting on leadership situations
Senior leaders face recurring interpersonal and leadership challenges: managing a difficult team dynamic, navigating a relationship with a challenging board member, handling a situation where they handled something badly.
AI provides a confidential space to think through these situations reflectively. Unlike a mentor or coach, there are no social dynamics to manage; you can be fully candid about what happened and what you are struggling with.
'I handled a situation badly this week: [description]. With hindsight, what could I have done differently and why? What does this suggest about a pattern I might want to address?'
Or: 'I have a team member who [description of challenge]. What are the different ways I could interpret this situation? What are the different leadership approaches I could take, and what are the likely consequences of each?'
The AI's role here is not to provide advice but to serve as a structured reflection partner: asking questions, surfacing perspectives you have not considered, and helping you think more clearly about the situation.
03Leadership development
For executives interested in their own development, AI provides a way to explore leadership concepts, get feedback on specific situations, and build perspective on leadership challenges.
'I am reading [leadership book or concept]. How might I apply this idea to my current leadership context? What would this approach suggest about [specific challenge I am facing]?'
'I am trying to develop my ability to [specific leadership capability]. What are the most effective ways to develop this capability, and what practices or habits are most likely to produce improvement?'
AI can also help you prepare for coaching or mentoring conversations by helping you articulate what you want to work on: 'I have a coaching session next week and want to focus on [area]. Help me articulate the specific issue I want to explore and the questions I want to work through with my coach.'
This is not AI replacing coaching: it is AI helping you get more from coaching by arriving at sessions with clearer thinking about what you are working on.
04Confidentiality and appropriate use
Using AI as a thinking partner for sensitive leadership and personal situations requires care about what information you share and with which AI tool.
Do not share confidential personal information about specific individuals (employees, board members, clients) with consumer AI tools. The data handling terms of consumer AI services are not designed for this use case, and the information could be used in ways you do not intend.
For enterprise AI tools (Microsoft 365 Copilot, Claude enterprise API), the data handling terms are more appropriate for sensitive business use, but the question of what is appropriate to discuss still applies. Discussing a leadership situation in general terms ('I have a team member who is not meeting expectations') is different from sharing specific personal data.
AI is a thinking partner, not a confidential advisor. Apply the same judgement about what you say to an AI that you would apply to what you say in any other recorded medium.
Key Takeaways
- 1.AI as a thinking partner (challenging assumptions, steelmanning counterarguments, surface blind spots) improves decision quality independently of whether the AI is 'right'.
- 2.AI provides a confidential space for leadership reflection that has no social dynamics to manage; you can be fully candid about what happened and what you are struggling with.
- 3.For leadership development, AI can help apply concepts to your specific context, explore capability development approaches, and prepare more effectively for coaching sessions.
- 4.Do not share specific personal data about individuals with consumer AI tools; use enterprise tools with appropriate data handling terms for sensitive leadership situations.
- 5.AI is a thinking partner, not a confidential advisor; apply the same judgement about disclosures that you would apply to any other recorded medium.
References & Further Reading
- [1]
Want to discuss this with an expert?
Book a strategy call to explore how these insights apply to your organisation.
Book a Strategy Call